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Every charge produces a receipt, sent by email from Polar, the merchant of record for myClerkBook.

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What arrives, and when

On every charge

A receipt by email, at the address on your account.

On every renewal

The same, each time the subscription renews.
A receipt names the product, the amount, the date and the billing period it covers. It also carries the link to Polar’s portal, which is where saved cards and cancellation are administered.
Keep the receipt emails. They are the route into the billing portal, so the most recent one is the fastest way to reach it.

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Getting a copy

If a receipt has not arrived, check the address on your account first, receipts go to the email address Polar holds for you, which is the one used at checkout. If it is still missing, email us with the date and approximate amount and we will arrange a copy.

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What a receipt is not

A myClerkBook receipt records what you paid us. It is not part of your books and is not imported into them automatically. If you want your subscription recorded as a business expense, enter it like any other expense.
This is the same boundary the whole product keeps: myClerkBook records what you tell it to record. It does not reach into an account, including its own billing, to write entries you did not ask for.

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VAT and tax

Polar acts as merchant of record and handles transaction taxes where they apply, based on the country you provide at checkout. Where tax applies, it appears on the receipt.
myClerkBook is not accounting software and does not produce statutory financial statements. A receipt from us is a record of a payment, not tax advice. Check with your accountant how it should be treated.

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